| 职位职责： |
我公司受一世界著名工程机械公司委托，招聘分公司经理一名。
A. Title: Branch Manager (A, B, or C)
职位名称：分公司经理（大、中、小型分公司）
Reporting to: Region Manager for respective Area/Zone
汇报对象：区域经理
B. Responsibility工作职责:
Profit and Loss responsibilities for the branch分公司的利润和成本
Developing and maintaining relationships with Customers建立、加强和维护与客户的关系
Employee Relations员工关系
Fleet Management流畅的管理
Good customer service 良好的客户服务
Ensure high standards of operations保证高品质的运营效率
C. Key-result areas 业绩考察点
Employee Relations员工关系:
Assures high level of productivity of all employees确保所有员工的高效率
Maintains a high level of enthusiasm among all employees保持所有员工高昂的工作热情
Hire, train and develop inside and outside sales team雇佣、培训和发展内、外部的销售人员
Responsible for safety at Branch确保分公司员工的人身安全
Recruits, hires, trains, conducts performance reviews, and carries out discipline as necessary
负责员工的招聘、培训、绩效考核以及制定必要的纪律；
Provides leadership and direction Responsible for employee training for the Branch
决定和指导分公司员工的培训工作。
Customer Service客户服务:
Maintain and improve upon the highest level of customer service at Branch
维护和改进分公司高水平的客户服务工作
Addresses customer concerns in a timely and appropriate manner
定期向公司提交报告，反映客户关注的事项
Responsible for the profitability of Branch and provides input on business plan
负责分公司的盈利能力，提交商业计划书以预测收入情况
Work the counter as needed在必要时提供统计结果
Travel with sales representative to meet customers at their place of business
与销售代表一起出差，拜访他们的客户
Good understanding of market and competition 对市场和市场竞争有深刻地理解
Knowledge and relationship with the branch top 10 customers and job sites
了解分公司前十名的客户和他们的施工地点，与他们保持良好的关系
Administration行政方面:
All paperwork and reporting requirements are to be completed in a timely manner
定期提交报告和其它书面文件
Responsible for safeguarding cash receipts and making timely deposits
负责收据和押金的安全
Maintain acceptable level of profitability through revenue enhancement and cost control.
通过提高收入和控制成本，维持合理的利润率
Maintain internal controls per appropriate procedure.
通过合适的程序进行内部控制
Branch Responsibilities分公司的职责:
Responsible for maintenance of the fleet维持分公司机械的日常维护
Responsible for all vehicles and fleet at Branch负责分公司机械和车辆的安全
Responsible for security of Branch facility and fleet负责分公司大小机械的安全性
Enforces all Company policies and procedures落实所有的公司策略和程序
Keep the branch in clean, organized condition保持分公司环境的整洁
Oversees facility maintenance and makes improvements as needed
预测机械设备的维护情况，必要时采取措施改进
Perform other duties as assigned其它分配到的工作
D. Job Contacts接触对象
Customers客户 Region Manager区域经理
Zone controllers 区域财务控制人员 Other Branch Managers其他分公司经理
Branch Employees分公司内部员工 HR人事部门
E. Requirement任职要求
High School diploma required, College Degree preferred. Degree is unimportant, though a business related orientation is preferred. Internal advancement with 2 years of Sales Coordinator experience and 3 years of outside sales experience
高中以上学历，大专以上尤佳。具有3年以上销售经验和2年以上销售支持经验者，学历要求可以适当降低。
Strong background as HERC Coordinator, Excellent Customer Relationships Skills, Broad Fleet knowledge, and Sales Experience
较强的工程机械行业背景，具备优秀的客户关系技巧，宽广的知识面和良好的销售经验
Equipment and usage of equipment了解工程机械和工程机械的使用
Strong grasp of Competition对市场竞争有深刻的理解
Rental man对租赁十分熟悉
Skills技巧要求:
Works effectively with employees使团队高效工作的能力
Excellent communication ability优秀的沟通能力
Work with all levels of the region and corporate organization和地区及全国性的各种组织有效协作
Can quickly adjust to changing priorities应变能力强
Attention to detail注重细节
Sense of urgency危机意识强
Good organization较好额组织能力
Competencies重点要求:
Leadership and Team Development:领导能力和团队发展能力
Build and lead a team建立并领导一个团队
Provide ongoing positive reinforcement to team members不断对团队成员进行正强化
Coaching:指导能力
Train employees to accomplish assigned tasks培训员工完成下达的任务
Train and develop employees to move into positions of greater responsibility培训和提拔员工，使之能胜任更高的职位
Recognition of Employee Safety Needs:安全意识
Coach employees to work safely指导员工安全作业
Build environment of safety at branch在分公司内部营造安全的氛围
Sales Ability/Persuasiveness:销售技巧/说服力：
Work with customers to grow revenue做好客户工作，提高收入
Using appropriate communication techniques, build employee commitment 用合适的方法提高员工的使命感
Customer Relations: Identifying and exceeding the needs of both internal and external customers.
客户关系能力：理解和达成内外部客户的需求
Establishing excellent relationships with all customers与所有的顾客建立稳固的关系
Respond positively to requests of internal customers 对内部客户的需求反应积极
Communication交际能力
Communicate effectively in person and on the phone良好的当面及电话沟通能力
Effectively communicate on email and other written reports有效的书面沟通能力
Work Standards:对自己、员工及公司严格要求
Be personally responsible for your actions 对自己的行为负责
Work with employees to establish and maintain high levels of performance
确保员工的高绩效
Work with average performers to achieve better performance 提高员工的工作业绩
Tenacity:意志力
Work at a task or job until it is completed 对工作任务始终负责，坚持到底
Impact: Creating a good first impression, commanding attention and respect, showing an air of confidence.
影响力：给人良好的第一印象，善于赢得尊重和注意，展示自信。
Assure your personal image sets the standard for your branch 为公司确定形象标准
Work with employees to make positive first impressions with customers展现给客户良好的第一印象
Energy:精力充沛
Assure you are accomplishing the tasks that need to be accomplished 按时完成任务
Make effective use of time 有效使用时间
Decision-Making:决策力
Assure all decisions move you, the branch and company forward确保所有的决策都有助于公司向前发展
Assure all decisions are within Hertz procedures 决策要与公司的发展策略吻合
Stand behind your decision 坚持贯彻自己的决定
Initiative工作积极
Identify actions to be taken and implement them确定需要执行的行动
Don’t wait to be told on actions you have control over 主动完成任务
F．Additional Notes其它:
Specific job training and coaching will be provided to ensure the job holder can fully perform in the job.
公司提供有针对性的培训
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